top of page

Privacy Policy

Last updated: January 21, 2026

Ceapman (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or contact us.

1. Information We Collect

We may collect and process the following information:

  • Information you provide voluntarily through our contact or enquiry forms, including:

    • Name

    • Company name

    • Email address

    • Phone number

    • Details relating to your enquiry (e.g. commodity, quantity, destination)

  • Technical information automatically collected when you visit our website, such as:

    • IP address

    • Browser type

    • Device information

    • Pages visited and time spent on the site

​

This information is collected through standard website analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To review and respond to enquiries

  • To assess potential trade or partnership opportunities

  • To communicate with you regarding your enquiry

  • To improve the functionality and content of our website

  • To meet legal or regulatory obligations where required

​

We do not sell, rent, or trade personal data to third parties.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Legitimate interests – to respond to business enquiries and assess potential transactions

  • Consent – where you voluntarily submit information via our website

  • Legal obligations – where required by applicable law or regulation

4. Data Sharing

We may share information only where necessary and appropriate, including with:

  • Professional advisers (legal, accounting, or compliance)

  • Logistics or service partners where relevant to a specific enquiry

  • Regulatory or legal authorities if required by law

​

Any such sharing is limited to what is strictly necessary.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries

  • Maintain business records

  • Meet legal, regulatory, or compliance requirements

​

Information that is no longer required is securely deleted or anonymised.

6. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

While no online transmission is completely secure, we strive to protect your information using appropriate safeguards.

7. Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where applicable

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

​

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve user experience and analyse site usage. You can control or disable cookies through your browser settings.

For more information, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

​

Email: info@ceapman.com
Company: Ceapman Ltd
Registered in: United Kingdom

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

bottom of page